93-year-old Rosanna Montesi is seeking assistance from her local public clinic in Montréal-Nord after suffering a fall at home on May 12, which resulted in her hospitalization for scrapes and bruises. Although she did not sustain any fractures, she is experiencing pain in her shoulder and hip. Following her release from Santa-Cabrini hospital, Montesi’s family was instructed to arrange regular home-care visits from their neighborhood CLSC, but over two months later, they are still awaiting an assessment from a social worker. Montesi’s son, Tom Ansuini, has expressed frustration over the delays, noting their numerous calls to the CLSC for updates. The Quebec Council for the Protection of Patients has deemed the wait time unacceptable, emphasizing the need for improved home-care services, especially given the province’s recent policy aimed at supporting seniors aging in place.
Why It Matters
This situation highlights the ongoing challenges within Quebec’s home-care system, particularly for vulnerable seniors. In January, the Health Minister introduced a home-care support policy intended to enhance services for the aging population, yet delays in care provision persist. Santé Québec acknowledges that wait times can vary significantly based on clinical priority, with some cases requiring up to 90 days for a response. The need for increased funding and resources in home-care services is critical, as many families face financial burdens when seeking private care alternatives during prolonged waits for public health services.
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