Residents in Montreal’s west end are facing significant property damage and two possible fatalities linked to a prolonged power outage caused by an equipment failure at the Hampstead substation. Thousands were without electricity for over three days amid sub-zero temperatures, leading to burst pipes and other issues. Hydro-Québec faces criticism for its delayed response and inadequate communication, prompting a class-action lawsuit seeking compensation for affected residents. The company stated it maintained communication with local officials and customers during the crisis.
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