A London, Ont., mother, Courteney Morris, lost nearly $200 after her 9-year-old daughter used a Rogers TV box voice control remote to purchase a Netflix subscription, which was billed to the family’s account. Technology analyst Carmi Levy emphasized that the ease of buying services on smart devices necessitates consumer awareness to prevent accidental transactions. This incident highlights the need for families to implement safeguards against unintended purchases on voice-activated technology.
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