Summary
Halifax Water utilized the city’s emergency notifications platform, hfxALERT, to inform 200,000 customers about a boil-water order. However, only around 40,000 of Halifax’s 500,000 residents were registered for the service, limiting the effectiveness of the notification. Bedford-Wentworth Coun. Jean St-Amand expressed concerns by sending two blunt emails to Halifax Water officials, emphasizing the feedback he received from residents regarding the situation.
