Hundreds of $10K FortisBC heat pump rebates in jeopardy over contractor certification

FortisBC has denied $10,000 heat pump rebate applications for around 200 customers of the contractor Moore and Russell due to a temporary lapse in certification. This situation has led to customer complaints and at least one small claims lawsuit.

Explain It To Me Like I’m 5:

FortisBC won’t give some people money back for their heat pumps because the worker who put them in didn’t have the right badge for a little while.

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