As the 2025 tax season nears, Bill Bisson is in limbo over a disputed $3,471 penalty from his 2023 return, attributed to a CRA error. The Canada Revenue Agency (CRA) has acknowledged processing delays for resolving such disputes, with wait times potentially exceeding a year. Many Canadians, including Bisson, face increased stress from unresolved issues and growing penalties due to interest. The CRA is addressing staffing shortages and has begun rehiring to improve service.
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