What really happens when your phone is snatched

Phone snatching has increased by 150% since September 2024, resulting in £3.2 million lost to scams daily. A victim shares the harrowing experience of losing thousands of pounds as criminals accessed his investment and bank apps, struggling to reach customer service for assistance. Banks like eToro, Starling, and Monzo failed to prevent unauthorized access and money transfers, leaving the victim vulnerable to further impersonation and financial losses.

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