Jason Huang and his family faced a troubling encounter with WestJet at Edmonton International Airport after their flight was changed without explanation. When Huang attempted to record the interaction for a compensation claim, a WestJet agent confiscated his phone and destroyed their boarding passes, leading to a physical altercation that injured his father. Similarly, Midhun Haridas and his wife were barred from an Air Transat flight for recording a dispute, being forced to delete their footage and sign an incorrect statement to board. Both cases highlight issues with airline staff restricting passengers’ rights to record interactions, prompting legal concerns and complaints.
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