Water companies blocked from using customer money to pay “undeserved” bonuses

Three water companies, including Thames Water, Yorkshire Water, and Dŵr Cymru Welsh Water, have been blocked from using billpayer money for executive bonuses deemed undeserved by Ofwat due to performance challenges, totaling £1.5 million. Ofwat used new powers to intervene, with six other companies voluntarily funding bonuses. 73% of bonus payments across nine companies will not be paid by customers, with potential legislation to further restrict performance-related pay. Despite rising water bills expected over the next five years, customers can reduce costs through water-saving measures, meters, and social tariff options available from providers.

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