Viral video shows Frontier Airlines reps refuse service to paying customer

Chaos unfolded at Raleigh-Durham International Airport when a Frontier Airlines customer was denied check-in by two representatives after missing the online check-in deadline. The 45-year-old father, who filmed the confrontation, expressed frustration over a $25 late fee, which escalated into a heated exchange. Frontier later announced that the representatives, who worked for a third-party contractor, were no longer associated with the airline following the incident, which gained significant attention on social media.