Verizon Is Down. Here’s What to Know About the Mass Outage.

Verizon users across the U.S. reported outages on Monday morning, with service limited to SOS mode; Verizon acknowledged the issue at 11:48 a.m. and is working to resolve it. The FCC is investigating the cause, with the peak of more than 100,000 queries decreasing to around 40,000; Verizon updated customers at 5:04 p.m. that service is starting to be restored, with engineers making progress. AT&T confirmed they are not experiencing outages, and SOS mode allows users to call 911 despite the network connection issue.

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