UPDATED – Work and Income client says case manager inferred she’s fat

Work and Income, part of the Ministry of Social Development, faced criticism when a case manager allegedly made insensitive comments to a woman recovering from a pulmonary embolism. The woman described the interaction as unprofessional and disrespectful, with the case manager implying she was overweight and should exercise. The Ministry apologized for the incident and stated it was unacceptable, with plans to address the issue as an employment matter.

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