DragonForce Exploits SimpleHelp Flaws to Deploy Ransomware Across Customer Endpoints
The DragonForce ransomware group compromised a Managed Service Provider's (MSP) SimpleHelp remote monitoring and management (RMM) tool, using it to ...
Tuesday, June 3, 2025
Tag: customer
Fast food worker ‘shoots dead customer over missing mayonnaise packets’
A Florida fast food employee, Elijah Travis Mackey, 23, faces first-degree premeditated murder charges after allegedly shooting customer Wesley Robertson ...
Country’s biggest bank, ANZ, at bottom of customer satisfaction rankings
SummaryANZ, New Zealand's largest bank, has received the lowest satisfaction rating in Consumer NZ's latest survey, scoring only 57%. The ...
U.K. Retail Giant M&S Says Customer Data Was Compromised in Cyberattack
Marks & Spencer CyberattackMarks & Spencer (M&S) reported a cyberattack last month that compromised some customer data, hindering its ability ...
Viral video shows Frontier Airlines reps refuse service to paying customer
Chaos unfolded at Raleigh-Durham International Airport when a Frontier Airlines customer was denied check-in by two representatives after missing the ...
Customer stabbed to death inside city centre bank branch
A man in his thirties was fatally stabbed inside a Lloyds Bank branch on St Peter’s Street in Derby city ...
M&S betting on customer patience as cyber-attack threatens to ruin 2025’s strong start
Marks & Spencer was experiencing a strong start to 2025, driven by a fashion revival and warm weather, but this ...
Dropbox Chief Customer Officer Eric Cox plans to step down, per filing
Eric Cox, Dropbox's chief customer officer, is set to step down, as stated in a document filed with the SEC. ...
23andMe is bankrupt. What will happen to customer data and the future of DNA testing?
In 2008, genetic DNA testing gained popularity, with 23andMe at the forefront, offering customers insights into ancestry and health risks. ...
Is anyone there? Why patience is wearing thin as customer service becomes more automated
Marcel Strigberger faced issues with customer service after being wrongly billed $1,000 for a hotel visit, spending hours on the ...
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