A shopper accused of stealing at a self-service checkout has blasted Coles for their treatment, claiming they were simply forgetful and not attempting to steal. The shopper argues that the accusation was unfair and humiliating, and that they will be taking their business elsewhere in the future. Coles has not responded to the incident, but the shopper’s story has sparked a debate over the effectiveness and ethics of self-service checkout systems.
Source link
