Shopify experienced multiple service outages on Cyber Monday, affecting merchants’ ability to process checkouts and log into their admin portals. Despite $11.5 billion in sales recorded by Shopify merchants over the Black Friday to Cyber Monday period, the outages could hinder smaller businesses during this critical holiday season. Total Cyber Monday sales are projected to exceed $53 billion, according to Salesforce. As of 1:25 p.m. ET, Shopify’s shares dropped 5%.
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