Banking Ombudsman Finds ANZ Not at Fault in Scam Case

A Herald investigation has uncovered that an ANZ call centre worker assisted a customer, Kate*, in transferring $250,000 to a BNZ account linked to a known scam operation, CADT Holdings. This incident is part of a larger case where Kate lost a total of $550,000 to a sophisticated investment scam orchestrated by international fraudsters in July 2023.

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