Optus Service Outage Affects 14,000 Customers in Melbourne

Around 14,000 Australians in the Frankston and Mornington Peninsula areas of Melbourne are affected by a significant Optus outage, disrupting calls, texts, and internet access. The outage is attributed to an aerial fibre break, with technicians working to restore service promptly, although emergency calls may only be possible if customers are within another network’s coverage. This incident marks the fourth major outage for Optus in recent months, raising concerns about access to emergency services. The previous outage led to blocked emergency calls and was linked to human error during a scheduled upgrade.

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