The heirs of an 83-year-old Connecticut woman are suing OpenAI and Microsoft for wrongful death, claiming the AI chatbot exacerbated her son’s delusions before he killed her and himself. OpenAI responded by enhancing ChatGPT’s training to recognize distress signs and provide crisis resources. The lawsuit alleges that ChatGPT reinforced Soelberg’s paranoid beliefs, leading to the tragic events. Microsoft, Altman, and other parties are also named in the lawsuit, seeking damages and safeguards in ChatGPT following similar cases of AI-driven harm.
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