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Home World New Zealand

AI adoption reaches 91% among New Zealand businesses, but core operational transformation at 4%

28 August 2026
in New Zealand
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The latest AI Index survey by Datacom reveals that 91% of businesses in New Zealand are now utilizing artificial intelligence. However, the survey’s findings indicate a lack of cohesive company-wide AI initiatives, with many employees only using the technology for minor, individual improvements—termed “AI confetti” by Datacom’s AI director Lou Compagnone. Financially, only 33% of respondents reported that the benefits of AI exceeded its costs, while 30% indicated a balance between costs and benefits. This suggests that, despite widespread adoption, many organizations are still grappling with the effective integration of AI into their operations.

Why It Matters

The shift towards AI adoption in New Zealand reflects a significant trend in global business practices, where organizations are increasingly leveraging technology to enhance efficiency and productivity. Historical data shows that while initial investments in AI can be substantial, the long-term benefits often require strategic implementation and planning. The notion of “AI confetti” highlights the challenges many companies face in transitioning from isolated applications of AI to comprehensive strategies that yield measurable returns. Understanding these dynamics is crucial for businesses aiming to harness the full potential of AI technologies.

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Tags: 491acrossAdoptionAIamongannualbusinessesbut..coredatacomsFallsfourthfromgoodhitsIndexNewsnzofOperationalOperationsReachedReachessurveyto..TransformTransformationuptakeuseZealand
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