A 26-year-old wheelchair user, Toyin Fabusiwa, has highlighted the challenges she faces with supermarket self-checkouts, particularly at Lidl in Croydon. In a viral TikTok video, she demonstrated her difficulty reaching the card machine and scanning items, emphasizing that the self-service systems are not designed for accessibility. Despite her efforts to shop independently, she often encounters unhelpful staff and concerns about future shopping trips without assistance, prompting calls for more inclusive checkout options.
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