‘I got letter from DWP saying I owe £1,500 – the system is broken‘

Emma Martin, a full-time carer for her daughter, Mia, was shocked to receive a letter from the DWP stating she owed £1,500 due to exceeding the Carer’s Allowance earnings threshold. Carers can work while claiming Carer’s Allowance but face a strict £151 weekly limit, risking loss of entitlement if exceeded. The DWP announced a review into Carer’s Allowance overpayments to address issues of unfair penalties and lack of support for carers facing financial burdens.

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