Amazon Care is taking on Teladoc, CVS, and Walgreens by providing users with an easy way to access licensed medical professionals through chat or video, as well as in-person visits and medication delivery. Despite the failure of the high-profile Haven healthcare venture less than a year ago, Amazon’s comeback with Amazon Care shows their ability to learn from past failures and adapt. The emergence of home-based care services like Speedoc in Southeast Asia and the US suggests a growing trend towards providing healthcare services in patients’ homes, with a focus on convenience and quality care.
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