Former public servant describes impact of Phoenix payroll system on his life

Jordan Morrison, a former federal IT employee in Canada, has faced severe financial and mental health challenges due to the Phoenix payroll system, which has left a backlog of 233,000 cases and cost taxpayers nearly $5 billion. After years of underpayment and a subsequent claim of overpayment, Morrison quit his job in 2023 and now lives in fear of wage garnishments while struggling to find work in the private sector. Experts highlight the adverse impacts of the payroll crisis on young workers, as many, like Morrison, face significant financial setbacks.

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