In the full year to October, budget airline EasyJet reported a record £3.59 billion in revenue from charging passengers for flight add-ons like extra baggage, with ancillary revenue increasing by 22%. The CEO criticized a recent Spanish fine of 29 million euros over the practice, arguing that offering optional services benefits customers and helps keep fares low. EasyJet, along with other low-cost carriers, disputed the fines and accused Spain’s Ministry of Consumer Rights of imposing “disproportionate and abusive” charges for services like printing tickets and lacking transparency in pricing information on their websites.
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