The ACCC is suing Optus for alleged unconscionable conduct in selling unnecessary goods and services to vulnerable consumers, including those with mental disabilities and limited financial literacy. Optus is accused of pressuring customers to buy expensive products, neglecting to verify coverage, and using debt collectors for non-payment. The majority of affected customers were in the Northern Territory and Queensland, where staff allegedly engaged in inappropriate sales practices, including fraudulent contracts and false representations. An Optus spokesperson stated that the company is reviewing the claims and will respond accordingly.
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Heavy rain across south-east Queensland and northern NSW, 300,000 without power, hundreds of schools closed
Last night, damaging wind gusts up to 100km/h north of Brisbane caused trees to fall and roofs to be ripped off homes, with one occupant sleeping through the destruction. About 300,000 homes and businesses in Queensland, along with 13,000 in New South Wales, are without power due to ongoing thunderstorms and tree damage. Emergency warnings have been issued, with hundreds of schools closed and residents in certain areas advised to take caution due to flooding...
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