Commonwealth Bank has launched an AI bot to combat telephone scammers, who caused significant financial losses in 2024. The bot, developed with Macquarie University’s Apate.AI, engages scammers in fruitless conversations, allowing CommBank to gather intelligence and reduce the impact of scams on Australians.
Explain It To Me Like I’m 5: Commonwealth Bank has created a smart robot to talk to phone scammers, keeping them busy so they can’t trick real people out of their money.
