Morrisons apologises as deliveries and discounts hit

Morrisons has apologised for technical issues that prevented customers from redeeming loyalty card discounts and led to Christmas deliveries being cancelled abruptly. The supermarket has adjusted prices for More Card members and is offering an additional 10% off as an apology. Some customers have reported cancelled online orders containing Christmas food, causing distress and inconvenience. The glitches come at a crucial time for supermarkets, as today is predicted to be the busiest shopping day of the year, impacting customer trust and profitability for Morrisons.

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