Around 100 Easyjet passengers faced significant delays at Milan’s Linate Airport due to new EU border checks, leading to chaos as many were unable to board their flights. The airline described the situation as “outside of our control,” as the new Entry/Exit System (EES) caused lengthy queues at passport control. Despite efforts to minimize the impact, including holding flights to accommodate passengers, many travelers missed their flights, with one teen reporting that only 30 out of 130 passengers made it on board. Compounding the issue, some travelers were left scrambling for alternative arrangements, facing unexpected costs and extended wait times. Easyjet’s compensation for affected passengers was criticized, with some receiving as little as £12.25.
Why It Matters
The implementation of the EU’s Entry/Exit System aims to enhance border security by requiring biometric data from travelers entering the Schengen Area. This system, fully operational since April 10, connects border control points across EU countries, excluding Ireland and Cyprus, and aims to streamline the process for third-party nationals, including British citizens. However, the transition has led to significant travel disruptions, highlighting challenges in adapting to new regulations. Previous border control systems relied on manual passport stamping, which was less complex but also less secure, making the need for efficient operation crucial to avoid future travel chaos.
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