BluSmart cab driver robs Gurugram woman at gunpoint; Company issues apology, says ‘deeply saddened’

In Gurugram, a woman and her child were robbed at gunpoint by a BluSmart cab driver on November 29, with the driver forcing the woman to transfer Rs 55,000 from her phone before fleeing with her belongings. BluSmart issued an apology, promising swift action against the perpetrator and enhancing safety protocols. The driver, Sonu Singh, was arrested on December 1, with BluSmart taking steps to strengthen safety measures and provide support to the affected family.

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