Entrepreneur contributor Victor Lugger, co-founder of Big Mamma and sunday, believes in creating joyful dining experiences that evoke the energy of Italy. His commitment to joy extends to staff culture, resilience, and leadership, emphasizing learning from the team’s energy. Lugger co-founded sunday in 2021 to optimize the restaurant checkout experience, focusing on saving time, increasing tips, and gathering feedback. Despite Big Mamma’s social media success, Lugger prioritizes the guest experience over digital marketing, creating environments that bring joy to customers and set a high standard for hospitality.
Full Article