Joan Downing, a patient at Conisbrough Group Practice in Doncaster, shares her positive experience using EMMA, an AI receptionist designed to streamline GP appointment bookings. Since its introduction in October, EMMA has helped over a million patients by quickly processing requests and connecting them to GPs, alleviating the frustrations of the notorious ‘8am rush.’ Developed by QuantumLoopAI, this technology aims to improve patient care amid increasing demand for medical services. With EMMA, Joan received prompt assistance for her brother’s medical needs, highlighting the potential benefits of AI in healthcare.
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