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Train passengers fined ‘too harshly’ for ‘innocent errors’ with tickets

4 June 2025
in UK
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Train passengers fined ‘too harshly’ for ‘innocent errors’ with tickets
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Train passengers in the UK are facing severe penalties for accidental ticketing mistakes, as highlighted by the Office of Rail and Road. The watchdog criticized train operators for harsh measures against those making genuine errors, such as selecting the wrong railcard or presenting damaged tickets, which can lead to threats of prosecution and criminal records. Following a review prompted by overturned fare evasion convictions, recommendations have been made to simplify ticket purchasing and improve how passengers are treated during such incidents.

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