Etiquette expert shares common coffee shop rules customers overlook

Coffee shop etiquette expert Lisa Mirza Grotts emphasizes the importance of manners in shared spaces like cafés. Customers should be prepared when ordering, avoid phone distractions, and treat the café as a community space rather than a personal office. Additionally, overcomplicated drink orders can disrupt service, and patrons are encouraged to make regular purchases to maintain their seating. Good manners in these environments reflect respect for others and the staff.

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