IndiGo chairman Vikram Singh Mehta addressed recent flight disruptions, denying they were deliberate and apologizing for the impact on passengers. He emphasized that external experts would investigate the root causes and that the airline adhered to pilot fatigue rules. Mehta attributed the disruptions to a combination of technical glitches, schedule changes, adverse weather, and increased traffic, asserting that the board was actively involved in resolving the issues. He acknowledged the situation as a blemish on the company’s record and committed to regaining customer trust through actions.
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