Bags delayed, toilets dirty? Regulator plans penalty for airports

NEW DELHI: The Airports Economic Regulatory Authority (AERA) is proposing reduced user development fees for airports due to issues like dirty toilets and baggage delays, linking compliance with new performance standards to tariff structures. A stakeholders’ meeting is scheduled for next week, with comments on the proposal open until September 24, focusing on improving efficiency and passenger experience across major airports.

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