Westpac CEO Anthony Miller affirmed the bank’s work-from-home policy after losing a Fair Work Commission case involving employee Karlene Chandler, who sought to work remotely to care for her children. The tribunal ruled in Chandler’s favor, stating Westpac failed to justify denying her request. Miller maintains that a two to three days per week office requirement is the right balance, emphasizing the importance of office presence for branch staff. He aims for a flexible approach that supports outcomes while acknowledging the commitments of full-time branch employees.
