Verizon has announced a $20 credit for customers impacted by a widespread service outage on Wednesday that hindered mobile device usage, including calls and online transactions. The company acknowledged their failure to meet customer expectations and stated that the credit, redeemable via the myVerizon app, is a gesture of goodwill. Although the outage has been resolved, customers still facing issues are advised to restart their devices. The cause of the outage remains unclear, with Downdetector reporting up to 180,000 users affected.
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