The Social Security Administration (SSA) plans to reduce field office visits by 50% in fiscal year 2026, aiming for no more than 15 million visits, which raises concerns about potential closures and service access. Despite the increasing demand for in-person assistance from an aging population, advocates argue that many individuals lack the resources to navigate online services. The SSA has faced significant staffing cuts and scrutiny over its operational changes, prompting legal challenges against the agency’s policies. Critics emphasize the importance of maintaining accessible in-person support for those unable to utilize digital platforms.
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