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Home World New Zealand

Country’s biggest bank, ANZ, at bottom of customer satisfaction rankings

13 May 2025
in New Zealand
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Country’s biggest bank, ANZ, at bottom of customer satisfaction rankings
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Summary

ANZ, New Zealand’s largest bank, has received the lowest satisfaction rating in Consumer NZ’s latest survey, scoring only 57%. The survey included responses from 1,920 banking customers across 17 service areas, with The Co-Operative Bank achieving the highest score of 77%. This stark contrast highlights significant customer dissatisfaction with ANZ’s services compared to its competitors.

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Tags: ANZatBankbiggestbottomcountryscustomeredmundsofRankingssatisfactionSusan
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