Salesforce introduces a new AI agent that can handle customer inquiries and schedule meetings for $2 per conversation, potentially displacing millions of customer service jobs. Salesforce CEO Marc Benioff aims to deploy a billion AI agents within the next year, similar to Klarna’s strategy of using AI to reduce its workforce from 5,000 to 3,800 without layoffs. With three in five large U.S. companies planning to implement AI for various tasks, experts estimate that AI could impact 300 million jobs by 2030, including roles in writing, translation, and customer service.
Full Article
Officials Are Fired at Traffic Safety Agency Investigating Musk’s Company
The National Highway Traffic Safety Administration, responsible for investigating the role of self-driving technology in Tesla vehicles in a pedestrian's death, laid off 4% of its employees, but remains larger than at the start of the Biden administration. Investigations into Tesla's autonomous driving software, which uses cameras, are ongoing due to accidents possibly caused by poor visibility. Tesla CEO Elon Musk, leading a government efficiency team, has emphasized the importance of self-driving technology for Tesla's...
Read more