SAAQ was warned its digital platform wasn't ready to launch, auditor-general finds

The Quebec auditor-general revealed that the Société de l’assurance automobile du Québec (SAAQ) ignored warnings about the readiness of its new digital platform, leading to disastrous results. Despite being advised in advance, the SAAQ proceeded with the launch, causing significant issues. The auditor-general’s report highlighted the mismanagement of the project by the SAAQ.

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