Frank Zhang accumulated 43 million PC Optimum points but was locked out of his account with no explanation, reflecting a common issue faced by customers across Canada. Loyalty program expert Patrick Sojka highlights vague terms and conditions that give the company broad power to freeze accounts without clear justification. Loblaw Companies Ltd., which runs the program, acknowledges the imperfect notification system but states it freezes accounts to protect against unauthorized activity, leaving customers like Zhang and Jeff Mack frustrated and seeking answers.
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Trump's steel tariffs against Canada have been working just how he wants
Canadian steelworkers have been severely impacted by President Trump's escalating tariffs, with a 50% levy causing production to decline by 30% and over 1,000 layoffs reported. As negotiations intensify before an August 1 deadline, Canada's Prime Minister Mark Carney acknowledges that any trade deal may still involve tariffs, while U.S. steel production surges, creating a complex economic landscape. Want More Context? 🔎
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