Frank Zhang accumulated 43 million PC Optimum points but was locked out of his account with no explanation, reflecting a common issue faced by customers across Canada. Loyalty program expert Patrick Sojka highlights vague terms and conditions that give the company broad power to freeze accounts without clear justification. Loblaw Companies Ltd., which runs the program, acknowledges the imperfect notification system but states it freezes accounts to protect against unauthorized activity, leaving customers like Zhang and Jeff Mack frustrated and seeking answers.
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Conservatives pull ahead as affordability and cost-of-living concerns grow: poll
The Conservative Party of Canada, led by Pierre Poilievre, has overtaken the Liberals in a recent Abacus poll, garnering 41% support compared to the Liberals' 39%, amid rising concerns over affordability and the economy. While Carney's approval remains strong at 49%, more Canadians (69%) feel it's time for a change, with many viewing Conservatives as better suited to address economic issues. Want More Context? 🔎
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