Necati Ayhan, a 22-year-old man from Southport with disabilities, felt "degraded" after an Asda delivery driver questioned his condition, stating, "disabled my a**e." Following the incident on October 31, where the driver requested his help carrying groceries, Necati received a four-figure settlement from Asda. The driver has since left the company after a disciplinary action. Asda acknowledged the importance of customer service and promised to remind their drivers to be courteous.
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