Under a federal government scheme proposed by Labor, black spots in mobile phone coverage could be eliminated if they win the upcoming election. The plan would require telcos to provide outdoor mobile coverage across all of Australia by 2027, including an additional five million square kilometres of service, benefiting regional areas. Communications Minister Michelle Rowland stated that this universal outdoor mobile obligation aims to improve public safety, increase resilience during natural disasters, and provide coverage in previously inaccessible areas.
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Super funds’ death benefit delays cause ‘genuine suffering’, ASIC finds
ASIC's review of the superannuation industry found that in over 75% of death benefit claims, delays were caused by processing issues within the control of super funds. Poor customer service was prevalent among the 10 trustees reviewed, with excessive delays and instances of dismissive behavior reported. ASIC made 34 recommendations to improve customer service, response times, monitoring, claims processes, staff training, and accessibility for First Nations claimants. Full Article
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