Instacart customers may unknowingly pay up to 23% more for identical grocery items due to algorithmic pricing experiments, with price variations costing families up to $1,200 a year. Retail chains like Safeway and Target were found to engage in such practices, impacting consumer trust and raising concerns about deceptive pricing tactics. The rise of AI pricing models in the grocery space has introduced dynamic pricing, leading to discrepancies in consumer costs, and potentially violating FTC guidelines on misleading cost claims. Customers are often unaware of being part of pricing experiments, highlighting the need for transparency and consumer protection in online shopping practices.
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