Help for disabled youths left at the mercy of carers

Jessi Hooper, a Melbourne wheelchair user, faced emotional distress after a support worker damaged her customized manual wheelchair while attempting to fit it into a car boot, leading to a lengthy struggle for accountability with the agency. The Youth Disability Advocacy Service has launched the Right to be Heard Hub, a resource aimed at empowering young disabled individuals to navigate their rights and complaint processes within the National Disability Insurance Scheme.

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