During Hurricanes Helene and Milton, FEMA failed to answer nearly half of the calls for aid and assistance it received, with call centers overwhelmed and long wait times for those who did get through. The agency has been criticized for its response to the disasters, with reports of delays in providing relief funds and admissions of being understaffed. Former President Trump and others have criticized the federal response, citing issues with FEMA’s ability to effectively handle disaster relief efforts.
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