Woman stranded in Brazil after airline ‘refuses to allow her to board flight home to UK with eVisa’

Maria Juliana Marquez Monsalve, 29, was stranded in Brazil after airline staff at Belem International airport refused to let her board her flight to the UK due to an expired physical immigration document, despite having a valid eVisa. The Home Office’s transition to a digital system has caused confusion among foreign airport staff, leading to travel disruptions for some passengers. Ms. Marquez Monsalve was forced to spend over £750 on alternative flights and has been denied compensation by the original airline TAP Air.

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