‘Due to 10 mins late…’: Woman claims Zomato delivery partner abused office boy for receiving order; Company apologises

Zomato customer Radhika Bajaj from Maharashtra reported a delivery agent verbally abusing her office staff over a 10-minute delay in receiving an order, leading to her expressing frustration on social media. Zomato’s customer care apologized for the behavior and promised to address the issue. Social media users debated the situation, suggesting penalties for customers who delay delivery agents and emphasizing the challenges faced by delivery partners in managing time-sensitive orders.

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