Costa offered £5 to breastfeeding mum after potentially deadly milk mix-up

A breastfeeding mother, Rozanne Richardson, criticized Costa Coffee after being served cow’s milk in her latte instead of the non-dairy option she ordered, which could have led to a severe allergic reaction for her newborn son, Levi. After her husband complained, they received only a £5 compensation, prompting concern over allergen management, though Costa later offered £500, which she rejected.

Want More Context? 🔎